Overview

• Surana Group (the “Group” or “we” or “our” or “us” (which expressions shall mean and include any entity of the Surana Group and all its other affiliates, associates, joint ventures or related or connected entities, as applicable) consider the privacy and protection of our customer’s personal data to be of high importance. Our practices and procedures in relation to the collection and use of personal data have been set-out below in order to ensure the safe usage of the Website for you. We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you. Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy.

Information Collection

• Our Group through our Website collects contact information such as name, email id, contact number and feedback and other personally identifying information (“Personal Data”) only for the purposes as mentioned in the Terms of Use. In general, you may browse our Website anonymously. However, some of our services require or may require the collection of some personally identifying information, such as your name, address, contact number, etc. You may contact our representative at [email protected] or +91 73595 11111 in order to amend or rectify any personal information. You may also intimate us if you do not wish that we retain or use your personal information. However, in such a case, we may not be able to provide you some of our services and/or access to our Website.

Privacy, Security Policy and Related Aspects

• We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Terms of Use. Your personal information is protected by reasonable physical as well as technological security devices. We may, however, disclose and / or transfer your information to our affiliates, agents, service providers, etc. for business purposes and to provide you a better experience. Notwithstanding anything to the contrary contained anywhere in the Terms of Use and to the greatest extent permitted by applicable law the Group will not be responsible in any manner whatsoever if information provided by the User gets exposed and/or misused by any third party who accessed such information without any authorization from the Group.
• The Group captures certain information including time, date, IP address, and other information that will be used to locate and identify individuals for combating fraud. If any information is suspected to be fraudulent, all records will be submitted, with or without a subpoena, to law enforcement agencies for fraud investigation, as may be deemed appropriate by the Group and the Group will endeavor to cooperate with authorities to prosecute offenders to the full extent of the law.
• The Group owns all the intellectual property rights associated with the Website and its contents. No right, title or interest in any downloaded material is transferred to you as a result of any such downloading or copying. The Website is protected by copyright as a collective work and/or compilation (meaning the collection, arrangement, and assembly) of all the content on this Website, pursuant to applicable law.
  Certain elements of the Website will contain material submitted by other users and some parts of the Website contain advertising/other material submitted to the Group by third parties. The Group reserves the right to omit, suspend and/or change the position of any advertising material submitted for insertion. Acceptance of advertisements on the Website will be subject to the Group’s terms and conditions which are available on request.
  The Group’s logos, product and service marks and / or names, trademarks, patents, copyrights and other intellectual property, whether registered or not (“Group IP”) are exclusively owned by the Group. Without the prior written permission of the Group, the User agrees to not display and/or use the Group IP in any manner. Nothing contained in this Website or the content, should be construed as granting, in any way, any license or right or interest whatsoever, in and/ or to the Group IP, without the express written permission of the Group.
  References on this Website to any names, marks, products or services of third parties or hypertext links to third party websites or information are provided solely for your convenience to you and do not in any way constitute or imply our endorsement, sponsorship or recommendation of the third party, information, product or service.

Purpose of Information Collection

• We will collect, record, store, handle and use your personal data only for the purpose of enabling you to purchase real property through us and/ or our affiliates and, unless you opt-out of non-essential communication, to advise you of other services and property related details. We use your personal information to resolve disputes; help promote a safe service; calibrate consumer interest in our products and services, inform you about online and offline offers and updates; troubleshoot problems; customize user experience; detect and protect us against error, fraud and other criminal activity; collect money; enforce our terms and conditions; and as otherwise described to you at the time of collection of the data.

Acceptable Use

• You are prohibited from violating or attempting to violate the security of the Website, including, without limitation: attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, flooding, spamming, mail bombing or crashing; sending unsolicited email, including promotions and/or advertising of products or services or forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil and / or criminal liability. We will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, or intelligent agents) to navigate or search this Website other than the search engine and search agents available on this Website and other than generally available third party web browsers.

Email

• In order to provide you with timely notice regarding new real property offered for sale or other information, we may send you emails. To facilitate this service, we may note some of the pages you visit on our Website. At any time, you may discontinue this service by using the link provided in the mailers itself or sending an email to [email protected], requesting that your email address be removed from our lists.

Cookies

• Cookies are tiny text files which identify your computer to server as a unique user when you visit certain pages on the Website and they are stored by your internet browser on your computers hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Website and not for obtaining or using any other information about you. The acceptance of cookies is not a requirement for visiting the Website. However, we would like to point out that some functionality on the Website is only possible with the activation of cookies.

Exceptions

• While we will not voluntarily disclose your personal data apart from the manner set out in the Terms of Use, we may disclose such information if we are required to do so by a court order, if we are requested to do so by government or law enforcement authorities, if we are required to do so pursuant to other legal processes, or if it becomes necessary to protect the rights or property of our Group.

Contact

• If you have any queries in relation to the use and protection of your personal data or otherwise in relation to the Website, please contact us at [email protected] or +91 73595 11111.
  It is clarified that this Privacy Policy and the Disclaimer provided separately form an integral part of the Terms of Use of the Website and should be read in conjunction. Illegality or unenforceability of one or more Terms of Use shall not affect the legality and enforceability of the other terms of the Website.